Connected.govt.nz is an All of Government service, led by the Ministry of Social Development.
We use social media to post information, service announcements, consultations and emergency information for New Zealanders.
We welcome your feedback and ask you to be respectful in your comments and your opinion of others' comments. Please stay on topic and do not upload content or post comments that are unrelated to the purpose of the Connected.govt.nz social media accounts as stated above.
Please do not use language or post content that:
When using the community areas of the Connected.govt.nz social media accounts, please don't post personal information – addresses, phone numbers, email addresses or other online contact details – relating either to you or other individuals. Don't impersonate or falsely claim to represent a person or an organisation. Don't make any commercial endorsement or promotion of any product, service or publication.
The New Zealand government agencies involved with Connected.gotvt.nz don’t necessarily endorse any website or organisation which the social media accounts posts links to / reposts etc. Connected.govt.nz social media accounts liking, reacting to, engaging with or sharing information does not constitute an endorsement or recommendation, it is solely for the purpose of sharing information.
You're invited to contact us by Private Messages. We try to respond to all Private Messages within two working days.
Any comments or posts that breach the above terms will be removed. If a user violates this policy, that user may be temporarily or permanently blocked from posting in the future. The government agencies involved with Connected.govt.nz accepts no liability in any way connected to the use of, or access to, the Connected.govt.nz social media accounts.
This page is not monitored outside of business hours. If you need to contact us or any of our services, please use the contact information on the Connected.govt.nz website.
We are committed to delivering a high level of service and providing dependable advice.
If you think we are not meeting these standards, we would like to hear from you. Not only so we can put right your complaint, but also so we can improve our services for everyone.
In the first instance, you can contact us by Private Message. We try to respond to Private Messages within two working days.
For information on our formal complaint process, please visit the MSD complaints page (external site).